Support
Questions about ShiftRest? Start with the answers below, or email us directly — we're happy to help.
Frequently asked questions
How do I import my roster by photo?
On the import screen, take a photo of your roster or pick an existing one from your photo library. ShiftRest reads it once to extract your shifts, then shows you a confirmation screen where you can review and fix anything before saving. Close, straight-on photos of a single roster work best. You can always enter shifts manually instead.
Is my data safe?
Yes. Your schedule, sleep plans, and settings are stored only on your device — we have no account system and no cloud sync, so this data never reaches our servers. Roster photos you scan are forwarded for a one-time read and are never stored or logged by us. See our Privacy Policy for full details.
What's included in the free tier?
The free tier permanently includes manual schedule entry and your current-day plan, at no cost and with no time limit. ShiftRest Pro unlocks additional features.
How do I cancel my subscription?
Subscriptions are billed through Apple. To cancel, open the iOS Settings app, tap your name, tap Subscriptions, select ShiftRest, and choose Cancel. Cancellation takes effect at the end of your current billing period. ShiftRest Pro is $3.99/month or $24.99/year, with a 7-day free trial.
My notifications aren't working — what should I check?
ShiftRest uses local notifications. First, make sure notifications are enabled for ShiftRest in iOS Settings → Notifications → ShiftRest. Also check that Focus/Do Not Disturb isn't silencing them and that your device's time and time zone are correct, since reminders are scheduled to your local time. If a plan changed, re-open the app so upcoming reminders are rescheduled.
Contact us
Email: wangganlin@yangzhiganlin.com
We aim to respond within a few business days.
Company
Hangzhou Yangzhiganlin Enterprise Management Co., Ltd.
杭州羊之甘林企业管理有限公司